Cable Tech Solutions

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Policy

    Shipping Policy

      Cable Tech Solutions attempts to ship products on the same business day the order was placed.

    • International orders should request a detailed-accurate shipping quote from Cable Tech Solutions and specify amounts and shipping preferences
    • Cable Tech Solutions is not responsible for shipping on purchased or returned products

    Return Policy

      Cable Tech Solutions strives to provide the best possible products and services to its customers. We gladly accept return of stock merchandise and give prompt credit for returned items with the following guidelines:

    • Products may only be returned within 30 days of purchase.
    • Orders over $200 subject to a 20% restocking fee
    • If you are returning an item because of shortage, damage, or defect, the return request must be submitted within 5 days of delivery.
    • There are no returns of special orders, except for defective product.
    • Return products in re-saleable condition (original, unmarked, sealed retail package.)
    • "Free with Purchase" items may not be returned for credit.
    • We can only accept items for return that have been purchased from cabletechsolutions.com
    • Please re-package products correctly to avoid damage during the return process.
    • Your refund will be processed using the same form of payment originally used for purchase within 5 to 10 business days of the receipt of your return in our warehouse.
    • Send an email to Cable Tech Solutions with your name, address, date of purchase and reason for the return in order to receive an RMA number prior to shipping the product back to us.
    • In most situations, your original order will be refunded as long as the product is in resalable condition. Used product that cannot be resold cannot be refunded.

    Privacy Statement

    Our Commitment To Privacy

    This privacy policy has been created to show the integrity of Cable Tech Solutions, and to inform you of our level of commitment to the privacy of customer and non-customer information. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

    The Information We Collect

    This notice applies to all information collected or submitted on the Cable Tech Solutions website. On some pages, you can order products, make requests and register to receive materials. The types of personal information collected at these pages are:
    • Name
    • Company
    • Address
    • Email address
    • Phone number
    • Fax number
    • Credit/Debit Card Information
    • Domain name
    When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server and will notify visitors through a security icon that appears in the visitor's browser.

    The Way We Use Information

    We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

    We use the information you provide about someone else when placing an order only to start a service, order a product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

    We use return email addresses to answer the email we receive. We will occasionally send our customers emails regarding new features and upgrades to our services that will benefit them, and that is the extent of the "marketing" that is done to customers. We DO NOT send email to non-customers, except in cases where those email addresses are used as points-of-contact when a site is set up. We do not harvest emails nor do we do any data mining on the information we collect.

    Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. In certain instances (e.g. domain name registrations), you are asked to submit your information yourself for the purposes of receiving information or for purchasing additional products or services that complement the services you order from Cable Tech Solutions. In those instances, you will be advised that you are submitting your information to a third party, and you will be given the opportunity to opt-out of providing that information (and therefore, of purchasing the product or services). Links and Linked Internet Websites

    The Cable Tech Solutions website may provide links to sites that are separate from the Cable Tech Solutions website. These external sites may have their own privacy provisions in place that are different from those provisions listed in this document. Cable Tech Solutions is not responsible for the collection, use or disclosure of information collected on these external sites, and we expressly disclaim any and all liability related to any collection, disclosure or use of such information. In addition, we encourage visitors to seek out and read the privacy policies of any and all sites they visit on the internet.

    How To Contact Us

    Should you have other questions or concerns about these privacy policies, please call us toll-free at (888) 483-5486 or send us an email.